Frequently Asked Questions
Everything you need to know about your San Lorenzo swim essentials.
How do I determine my correct size?
Our bikinis generally run true to size, but we recommend checking our detailed Size Guide located on each product page. Since many of our styles are Brazilian-cut, you may want to size up if you prefer more coverage.
What is your return policy?
We accept returns on unworn, unwashed items with original tags and hygiene liners intact within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I care for my San Lorenzo bikini?
To maintain the vibrant colors and elasticity, we recommend hand washing your bikini in cold water with mild soap immediately after use. Always air dry in the shade and avoid rough surfaces that may snag the delicate fabric.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that customs duties and taxes are the responsibility of the customer.
When will my order be processed?
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
Can I change or cancel my order after it's placed?
Because we strive to ship orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.